Privacy Policy

This privacy policy applies to the id.co.sajiva app (hereby referred to as "Application") for mobile devices that was created by PT SAMMA AJIVA INDONESIA (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".


Information Collection and Use

The Application collects information when you download and use it. This information may include:

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The operating system you use on your mobile device

Camera Access and KYC Verification

For the purposes of identity verification and compliance with "Know Your Customer" (KYC) regulations, the Application may request permission to access your device's camera. This access is used specifically for:

  • Identity Document Capture: To take photos of your government-issued ID (e.g., KTP, Passport) for verification.
  • Facial Recognition/Liveness Detection: To perform a selfie or liveness check to ensure the user is a real person and matches the provided identification.

The images captured are transmitted securely and will only be used for the verification process. The Service Provider does not use the camera for any other background activities without your explicit consent.


Location Information

The Application collects your device's location to help the Service Provider determine your approximate geographical location for:

  • Geolocation Services: Providing personalized content and relevant recommendations.
  • Analytics and Improvements: Aggregated data to identify trends and improve functionality.
  • Third-Party Services: Transmitting anonymized data to optimize offerings.

The Application does not use Artificial Intelligence (AI) technologies to process your data or provide features.


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services. Below are the links to the Privacy Policy of the third-party service providers used:


Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it using the standard uninstall processes available on your mobile device.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application. If you'd like them to delete data provided via the Application, please contact info@sajiva.co.id.


Children

The Application does not address anyone under the age of 13. In the case the Service Provider discovers that a child under 13 has provided personal information, it will be immediately deleted.


Security

The Service Provider provides physical, electronic, and procedural safeguards to protect the confidentiality of your information.


Changes

This Privacy Policy may be updated from time to time. Continued use is deemed approval of all changes. This privacy policy is effective as of 2026-05-11.


Contact Us

If you have any questions, please contact the Service Provider via email at info@sajiva.co.id.